Any Content that you input, upload, or store in AmbiFi, including, but not limited to, any text, images, and video, and other data that you choose, will be stored by AmbiFi. We also collect and receive the following types of information:
Furthermore, we may link your subscriber information with data we receive from our partners and other third parties to help understand your needs and provide you with a better experience.
We are committed to protecting the privacy of your information. Listed below are the ways in which we use the information we collect and receive to provide, maintain, and improve the Service; to provide troubleshooting and customer support; to protect the Service for all our users; to contact you; and to administer accounts.
We limit the use of your Content to make sure that no one can view it unless you expressly give AmbiFi permission, or it’s necessary to comply with our legal obligations. Specifically:
To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.
AmbiFi will not sell or rent your information. Here are instances when we may disclose the minimum necessary information:
We share your information with Service Providers who process data on our behalf, such as credit card processors and customer management systems. For example, these Service Providers help us:
We do not share your information with any third parties for their own advertising purposes.
We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards of due process.
We narrowly interpret all information requests, and we only disclose Content in your account that is specifically responsive to a government warrant or where you have provided your explicit consent. We will notify you if we believe we are compelled to comply with a third party’s legal demand for your information.
In addition, in rare cases, we may share your information as necessary to investigate or take action regarding illegal activities, suspected fraud, or potential threats against persons, property or the systems on which we operate the Service, or as otherwise necessary to comply with our legal obligations.
You can manage your information directly by logging into your account and editing your information. Additionally, you can contact us at firstname.lastname@example.org to ask us to provide access to, correct, update, or delete your personal information. We may ask you for proof of account ownership and/or identity before fulfilling your request. We will comply with such requests to the extent required by applicable law or the US-Swiss Privacy Shield and US-EU Privacy Shield.
You can also delete your Content at any time, and stop using the AmbiFi service at any time. AmbiFi service’s back-up systems may retain residual copies of your deleted Content for up to one year due to the nature of the systems’ operations.
If we deactivate your account due to a TOS violation, then you may contact us to request deletion of your Content, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.
When you use AmbiFi software on your computing device, such as by using one of our downloadable applications, some of your data will be stored locally on that device.
When you sync your computing device with the Service, that data will be replicated on servers maintained in the United States. This means that if you store information in or submit data to the AmbiFi websites or AmbiFi software and sync with the AmbiFi service, you acknowledge that your personal information will be transmitted to, hosted, and accessed in the United States.
If you are a resident of the European Economic Area (“EEA”) or Switzerland, please note that we use standard contractual clauses approved by the European Commission to transfer your personal Information from the EEA or Switzerland to the United States and other countries.